Return and Refund Policies

Items purchased on this website

All items sold on this website have a 30 day return policy starting from the day you receive the item. Return shipping costs are to be paid by buyer.

All returns must come in original packaging and include all items shipped to the buyer.

Items purchased in our clinics

Hearing aids purchased in our clinics have a $300 non-refundable deposit. You will be refunded the remaining amount.

For any other questions please email us at or call your nearest clinic.

parcel packaging