COVID-19 Temporary Changes

Due to COVID-19, House of Hearing has taken a number of measures to ensure the safety of our clients and staff.

As per the Government of Ontario’s guidelines, our industry is officially considered an essential service and we are committed to providing urgent care to those in need.

To help combat the spread of the novel Coronavirus we are making operational changes and offering free Canada-wide shipping on most of our accessories. 

Online & Telephone Orders

We have a dedicated team assigned to processing and shipping online and telephone orders in a timely manner. 

Due to COVID-19 shipping delays on the courier side may be expected.  All our shipments are made with Canada Post and the recipients corresponding national post service. For US that will be USPS.  

All items listed on our website are in-stock and available for order.

Ontario & Quebec delivery usually takes 2-5 business days. All other provinces can take up to 3-8 business days. US orders usually take 4-8 business days. All other destinations usually take 1-2 weeks for delivery. 

Operational Changes & How We Are Keeping You Safe

In addition to reducing the traffic in and out of our clinic, and limiting services to only those deemed essential, we are taking the following measures to keep our clients and staff safe:

  • Our clinicians and administrators will be wearing masks when attending clients.
  • Our clinicians will be replacing gloves for every new client.
  • We ask that clients wear protective mouth and nose gear when possible. 
  • Hand sanitizer  or alcohol will be available for use by staff and clients. 
  • Even while seeing clients, the clinicians will keep a safe distance away from clients at all times.
  • Clients will only be seen with an appointment
  • The number of people allowed in our clinics will be regulated such that proper social distancing rules are met
  • For those needing accessories and batteries, we encourage clients to call us or place an order on our website. We ship out orders on a daily basis.

If you have any questions we ask that you please call us during business hours (Monday to Friday 9am to 5pm) at:

905 832 9095